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If your custom dimension is not filled with a value, then there is something wrong with the script. Check carefully once again that you followed every step of our Adloop script installation guide. You can also contact our Customer Success team that will be able to assist you with the script installation!
There is another alternative way to check if your script Is being triggered
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This method only works when Google Analytics is used asynchronously |
On your website:
Open web console > F12 or right-click and click on the inspect element.
A window like this will open up at the bottom of the page.
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Click on console and type ga.q
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In the ‘set’ section you can find our custom dimension, after clicking on the 1st line to open.