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Metric name in Adloop

Metric name in Source

Definition

Clicks

Clicks

Number of unique contacts that clicked on any link in a campaign. This metric includes only one click per contact.

Open mails

Opens

Hard bounces

Hard bounces

A hard bounce is an email that cannot be delivered because of a permanent issue.

Soft bounces

Soft bounces

A soft bounce is an email that cannot be delivered due to a temporary issue.

Email unsubscribes

Unsubscribes

Unsubscribe or 'opt-out' means that a contact has expressed their desire to be removed from an email list.

Total amount sent

Sent

Forwards

Forwards

Link clicks

Total link clicks

Total opens

Total opens/Reads

Total replies

Total replies

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