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How do I get notifications in Adloop?

You can easily set your notification preferences in the Notification center. Before we can send a Notification, it is necessary to set up a Destination. This is where the Notification will arrive to. We are regularly adding new Destinations, mostly they consist of instant messaging applications or simply email lists. To add a notification, simply click on the button (blue star) in notification Destinations and choose the desired Destination in the list.

Does Adloop account for time zones?

Adloop automatically changes the time zones for each data source so there is no need to change it manually.

How do I change the currency in my Adloop profile?

Adloop automatically changes the currency for each data source so there is no need to change it manually.

Which browser should I use when using Adloop?

All of the default browsers are supported by Adloop.

How can I request new connectors to include in Adloop’s database?

You can contact any member of the customer success team or you can write your request to the support@adloop.co address.

How do I create a new site?

You can add other accounts very easily to your account. Go to Sites under the Administration menu and click on (blue star) . Give your site a name, set your currency amd timezone and click on Apply. You can already use your new site.

How can I rename a site?

Renaming a site is very simple. Go to Sites which can be found under the Administration menu. After arriving to the page click on the pencil icon (blue star) to change the name of the site, then click Modify. Your site is already under the new name.

How to change the e-mail address associated with my Adloop account?

You can change your e-mail address by going to the Users page under the Administration menu. Click on (blue star) and give your user information. Click on Apply and your new user is created. Now you can delete the old account. It is important to note that you have to create a new user first before you delete the previous account.

How do I add another user to my Adloop acccount?

You can add another user to your Adloop account by going to the Users page under the Administration menu. Click on (blue star) and give the user information. Click on Apply and your new user is created.

Where can I find and change my subscription plan?

The subscription plans can be found under Subscription on the Administration menu, where you can easily modify and customize, renew and cancel your subscription plan.

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